Ritesh Sharma in

Ritesh Sharma

Inquirer · DISC type cd
Principal Product Manager at Observe.AI
📍 Greater Bengaluru Area, India

Ritesh is a Principal Product Manager at Observe. AI, where he specializes in building and deploying production-ready AI agents for enterprise environments. A graduate of Great Lakes Institute of Management, he has deep expertise in LLMs and building agentic platforms from scratch. Colleagues describe him as hardworking, enthusiastic, and detail-oriented.

He is passionate about helping aspiring professionals break into product management, often sharing his own experiences and encouragement with his network. He actively follows industry trends and thought leadership from companies like McKinsey & Company.

Unique fact: He built Observe. AIs entire agentic AI platform from the ground up, including the orchestration engine and human-in-the-loop controls.

Read the full overview →
Experience
13 Years
Current Role
Principal Product Manager
Job Level
Mid-senior
Location
Greater Bengaluru Area, India
Personality Overview

How Ritesh shows up

Demanding
ROI Conscious
Hard To Convince

They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople. They don’t always try to control the conversation but neither do they like yielding it fully.

Priorities

Topics Ritesh cares about

Agentic AI Platforms
He builds production-grade AI agents from scratch, focusing on orchestration, evaluation, and deploying them in real-world enterprise workflows, not just demos.
Contact Center AI
His current role involves building an AI-powered product line to automate calls and chats for contact centers at Observe. AI.
+4 more topics Login to view topics
Career

Work history

3-2024
Principal Product Manager
Observe.AI
6-2022 - 2-2024
Senior Product Manager
Observe.AI
6-2021 - 6-2022
Senior Product Manager
Gainsight
7-2018 - 6-2021
Senior Consultant (Product Manager)
ThoughtWorks
8-2016 - 6-2018
Product Manager
Aurigo Software Technologies
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2014 - 2015
Master's degree
Great Lakes Institute of Management
2006 - 2010
Bachelor's Degree
Ramaiah Institute Of Technology
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

Other Observe.AI Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Ritesh. Free, 10 seconds.