Eric McLain

Enthusiast
DISC Type : i

Infrastructure Project Manager - High Tech Manufacturing at IES Communications

Chandler, Arizona, United States

Overview

Eric McLain is an Infrastructure Project Manager at IES Communications, specializing in large-scale telecommunications projects. Described by colleagues as detail-oriented, professional, and possessing strong technical expertise, he has a history of managing multi-million dollar budgets and driving significant cost savings.


He once discovered a $750, 000 credit for a previous employer by meticulously reviewing vendor contracts and bills.

Personality Overview

Non-Confrontational

Story Driven

Amiable & Agreeable

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Operational Cost Savings
He has a strong history of reducing operational expenses, including a $1. 19M budget reduction and renegotiating vendor contracts to achieve a 30% decrease in costs.
Telecom Modernization
He led a $30-million transformation to a state-of-the-art Avaya Aura telecommunications core and designed Cisco telephony solutions for Bank of America branches.
Vendor Management
He has successfully renegotiated contracts to achieve significant cost reductions and has experience scrutinizing bills to find major savings for his employers.

Media Appearances

Eric has no verified media appearances

Work History

6-2025
Infrastructure Project Manager - High Tech Manufacturing at IES Communications
3-2013 - 2-2025
Senior Operations Manager - Voice & Unified Communications at Maricopa County
10-2007 - 10-2012
Associate Director - Information Technology Services at California State University, Fresno
5-2006 - 10-2007
VoIP Site Engineer at COMSYS
1-2005 - 5-2006
Technical Project Lead/ Team Lead, Network Service - Voice at Automobile Club of Southern California

Education

1997 - 2000
Master's degree from Keller Graduate School of Management of DeVry University
1990 - 1993
Bachelor's degree from DeVry University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Chandler, Arizona, United States Job Level : Middle Designation : Infrastructure Project Manager - High Tech Manufacturing at IES Communications
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Insights For Selling To Eric

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Speak from experience about success that the product has seen with other customers
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Eric is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Eric

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Eric move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Eric take some risk or not?

  • They can take some low-probability risks if needed.

You And Eric

Personality Compatibility


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