Erica Green

Visionary
DISC Type : Ds

Senior Director of Customer Service at Patek Philippe

New York City Metropolitan Area, United States

Overview

Erica has no verified overview

Personality Overview

Big Vision Person

Fast But Thoughtful

Risk Tolerant

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Erica has no verified topics they care about

Media Appearances

Erica has no verified media appearances

Work History

10-2018
Senior Director of Customer Service at Patek Philippe
6-2017 - 10-2018
Client Success Executive at ADP
2-2013 - 3-2017
Global Customer Service Director at Unipart
7-2005 - 2-2013
Luxury Automotive Account Director at Unipart
5-2003 - 7-2005
Jaguar Customer Service Manager - North America at Unipart

Education

1998 - 2001
MBA from Oxford Brookes University
1992 - 1995
BSc Hons from University of Brighton

More Information

Social Presence :

Prographics :

Exp : 22 Location : New York City Metropolitan Area, United States Job Level : Senior Designation : Senior Director of Customer Service at Patek Philippe
URL has been copied!

Insights For Selling To Erica

During A Call Or A Meeting

DO's

  • Come across as a trustworthy professional and be respectful, they usually know their game
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Don't go over them unless you are left with no other option
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erica is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Erica

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Erica move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Erica take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Erica

Personality Compatibility


Other Patek Philippe Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.