Erica Green in

Erica Green

Visionary · DISC type Ds
Senior Director of Customer Service at Patek Philippe
📍 New York City Metropolitan Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
22 Years
Current Role
Senior Director of Customer Service
Job Level
Senior
Location
New York City Metropolitan Area, United States
Personality Overview

How Erica shows up

Big Vision Person
Fast But Thoughtful
Risk Tolerant

They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Priorities

Topics Erica cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2018
Senior Director of Customer Service
Patek Philippe
6-2017 - 10-2018
Client Success Executive
ADP
2-2013 - 3-2017
Global Customer Service Director
Unipart
7-2005 - 2-2013
Luxury Automotive Account Director
Unipart
5-2003 - 7-2005
Jaguar Customer Service Manager - North America
Unipart
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1998 - 2001
MBA
Oxford Brookes University
1992 - 1995
BSc Hons
University of Brighton
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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