Erica M.

Enthusiast
DISC Type : i

Chief Operating Officer at Honolulu Coffee Company

Honolulu, Hawaii, United States

Overview

Erica has no verified overview

Personality Overview

Non-Confrontational

Consensus Focused

Optimistic

They prefer to build relationships rather than staying totally transactional.  They are generally friendly, so be careful when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Erica has no verified topics they care about

Media Appearances

Erica has no verified media appearances

Work History

10-2025
Chief Operating Officer at Honolulu Coffee Company
7-2024
Vice President Operations at Honolulu Coffee Company
1-2021 - 7-2024
Senior Director at Sullivan Family of Companies
10-2018 - 1-2021
Customer Service Operations Director at ProService Hawaii
4-2004 - 10-2018
General Manager at The Cheesecake Factory

Education

1997 - 1999
Business Administration and Management from Vincennes University
Business Administration and Management from Indiana University South Bend

More Information

Social Presence :

Prographics :

Exp : 25 Location : Honolulu, Hawaii, United States Job Level : Leadership Designation : Chief Operating Officer at Honolulu Coffee Company
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Insights For Selling To Erica

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Give them the opportunity to lead the conversation where possible
  • Compliment them about their personality if you get a chance

DONT's

  • Avoid overloading them with too much information
  • Don’t be excessively objective, be like a storyteller with them
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erica is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Erica

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Erica move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Erica take some risk or not?

  • They can take some low-probability risks if needed.

You And Erica

Personality Compatibility


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