Erica Williams in

Erica Williams

Enthusiast · DISC type i
Digital Manager at Affinity Water
📍 Hatfield, England, United Kingdom

Erica is the Digital Manager at Affinity Water, where she has grown her career from a coordinator role. She specializes in managing the website lifecycle to deliver optimal user experiences. Colleagues describe her as an attentive, approachable, and knowledgeable leader. She holds a Bachelor of Arts from the University of Hertfordshire.

Driven by a passion for helping others, Erica volunteers her digital skills as a Website Manager for The Association of Jamaicans (UK) Trust, where she maintains their WordPress site. She thrives on the daily challenges and opportunities that come with working in the digital space and believes in working hard.

Erica recently led a successful website transformation to enhance the digital customer experience and align it with the companys brand.

Read the full overview →
Experience
19 Years
Current Role
Digital Manager
Job Level
Middle
Location
Hatfield, England, United Kingdom
Personality Overview

How Erica shows up

Optimistic
Amiable & Agreeable
Consensus Focused

They agree with others often, so exercise caution when relying on their word. They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Priorities

Topics Erica cares about

Digital User Experience
Her roles at Affinity Water consistently focus on delivering great digital experiences centered on user needs, analytics, and journey improvements.
Team Leadership
She is actively hiring for her team and is described in recommendations as an attentive and motivating manager who provides clear guidance to her direct reports.
+4 more topics Login to view topics
Career

Work history

3-2024
Digital Manager
Affinity Water
4-2017 - 3-2024
Digital Content Strategy Manager
Affinity Water
5-2012 - 3-2017
Digital Engagement Co-ordinator
Affinity Water
2-2023
Website Manager (Volunteer)
The Association of Jamaicans (UK) Trust
6-2006 - 5-2012
Customer Service Advisor
Veolia UK
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2006 - 2009
Bachelor of Arts (BA)
University of Hertfordshire
2005 - 2006
HE Diploma
West Herts College
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

Other Affinity Water Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Erica. Free, 10 seconds.