Coleman Joanne
Customer Service Manager at Dŵr Cymru Welsh Water
📍 Greater Cardiff Area, United Kingdom
Joanne is a long-serving Performance Manager at Dŵr Cymru Welsh Water, demonstrating a career built on dedication and internal growth. Her progression from customer service roles to her current position highlights extensive experience in managing both customer satisfaction and operational efficiency. She is a graduate of Afon Taf High School and Rhydfelin Technical College.
Read the full overview →Experience
8 Years
Current Role
Customer Service Manager
Job Level
Middle
Location
Greater Cardiff Area, United Kingdom
Personality Overview
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Priorities
Topics Coleman cares about
Customer Experience
Her background as a Customer Service Manager indicates a deep understanding of customer needs and satisfaction within the utility sector.
Performance Management
Her current role directly involves monitoring, analyzing, and improving business performance metrics to drive efficiency and meet organizational goals.
Career
Work history
10-2022
Customer Service Manager
Dŵr Cymru Welsh Water
10-2022
Customer Service Manager
Dŵr Cymru Welsh Water
4-2017 - 1-2024
Performance Manager
Dŵr Cymru Welsh Water
In the press
Media appearances
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Education
Education details unavailable
Afon Taf High School
Education details unavailable
Rhydfelin Technical College
Social presence
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