Erika Suarez

Observer
DISC Type : ci

Subdirector de Cobranza Digital at Grupo Financiero Banorte

Monterrey, Nuevo León, Mexico

Overview

Erika Suarez is the Deputy Director of Digital Collections at Grupo Financiero Banorte, specializing in integrating technology and communication solutions for debt collection. An Engineer from Universidad Autónoma de Nuevo León, she manages strategic projects and digital channels to improve efficiency.

Erika maintains a strong interest in the global business landscape, actively following major financial news outlets such as The Wall Street Journal and CNN Business to stay informed on economic trends and market analysis.

Unique fact: She holds a certification in Digital Disruption from a joint program by ISDI and Banorte, underscoring her focus on financial innovation.

Personality Overview

Assertive

Example Seeker

Curious

They ask a lot of questions and rely heavily on information and collaterals.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Digital Collections
Her core expertise involves managing overdue portfolios through digital media and implementing new customer contact channels at Banorte.
FinTech Integration
Leads the implementation of technological solutions and strategic projects to enhance and control the collections operation.
Strategic Management
Focuses on budget control, process updates, and project management, supported by a certification in Strategic Thinking.

Media Appearances

Erika has no verified media appearances

Work History

11-2021
Subdirector de Cobranza Digital at Grupo Financiero Banorte
1-2016 - 11-2021
Gerente Soluciones de Negocio Cobranza at Grupo Financiero Banorte
5-2013 - 1-2016
Gerente Tecnologia Cobranza at Grupo Financiero Banorte

Education

1-2014 - 8-2015
Maestría from Universidad Tecmilenio
8-1997 - 2-2002
Ingeniero en Electronica y Comunicaciones from Universidad Autónoma de Nuevo León

More Information

Social Presence :

Prographics :

Exp : 12 Location : Monterrey, Nuevo León, Mexico Job Level : N/A Designation : Subdirector de Cobranza Digital at Grupo Financiero Banorte
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Insights For Selling To Erika

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Help them understand the risk aspect fully while inspiring confidence
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erika is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Erika

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Erika move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Erika take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Erika

Personality Compatibility


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