Erin Navarro, PharmD, MBA

Questioner
DISC Type : c

Director Of Pharmacy at Altru Health System

Emerado, North Dakota, United States

Overview

Erin Navarro is the Director of Pharmacy, Supply Chain, and Sterile Processing at Altru Health System. With a Doctor of Pharmacy from North Dakota State University and an MBA, she focuses on operational excellence, system integration, and data-driven decision-making. She has progressed through various roles within Altru since 2011.

Outside of her professional duties, Erin values positivity and close family connections, expressing admiration for her mothers uplifting messages. She is passionate about developing future leaders in her field and takes great pride in mentoring the next generation of pharmacy residents, celebrating their professional growth and curiosity.

She has risen from a Pharmacist to a Director overseeing three distinct departments all within the same health system.

Personality Overview

Systematic

Not Easily Convinced

Price-Sensitive

They prefer to fully evaluate every situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Pharmacy Leadership
Expresses pride in mentoring pharmacy residents and leaders, highlighting her commitment to developing future talent within her program at Altru Health System.
Operational Excellence
Her role centers on driving improvements in safety, quality, financial performance, and workflow reliability across multiple critical hospital departments.
Integrated Supply Chain
Manages the convergence of pharmacy, general supply chain, and sterile processing, indicating a focus on holistic, system-wide logistics and efficiency.

Media Appearances

Pharmacy Residency Leadership Team – Erin Navarro, PharmD, MBA (Director of Pharmacy). Featured in Altru Health System

See Now

Work History

10-2018
Director Of Pharmacy at Altru Health System
6-2015 - 10-2018
Retail Pharmacy Services Manager at Altru Health System
5-2010 - 6-2015
Pharmacy Supervisor at Altru Health System
6-2008 - 5-2010
Pharmacist at Altru Health System
9-2004 - 5-2008
PharmD Candidate at West Acres Pharmacy

Education

Master of Business Administration - MBA from University of Mary
2000 - 2008
Doctor of Pharmacy (PharmD) from North Dakota State University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Emerado, North Dakota, United States Job Level : Mid-senior Designation : Director Of Pharmacy at Altru Health System
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Insights For Selling To Erin

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erin is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Erin

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Erin move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Erin take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Erin

Personality Compatibility


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