Erin O'Shea

Energizer
DISC Type : I

Associate Director, Client Services at Pandora

Kennesaw, Georgia, United States

Overview

Erin OShea is the Associate Director of Client Services at SiriusXM/Pandora, where she has progressed through the company from an associate level. A graduate of Elon University, she is certified in Agile Team Leadership and focuses on managing teams to ensure seamless campaign execution.

Described as a "very bright and focused student/athlete" during her time at university, Erin values teamwork and a positive company culture, frequently sharing appreciation for her colleagues. She also actively uses her professional network to support her familys career goals, showing a strong personal commitment.

Erin has built her entire career within one organization, advancing from Associate Account Manager to her current director role.

Personality Overview

Imaginative

Informal

Believer

They are really good at seeing what the long-term impacts of their decisions could be.  They are not always early adopters but can be pursuaded by leveraging strong relationships. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Client Services Leadership
Her entire career has been focused on client services, culminating in a leadership role where she manages a team of 8-11 professionals.
Agile Team Management
Recently earned a certification in Agile Team Leadership, showing an interest in modern and efficient management methodologies for her team.
Positive Team Culture
Publicly posts about being part of an "amazing team" and shares pictures from team outings, highlighting the importance of a strong company culture.

Media Appearances

Erin has no verified media appearances

Work History

2-2026
Associate Director, Client Services at Pandora
2-2021 - 2-2026
Senior Manager, Client Services East at Pandora
4-2018 - 2-2021
Manager, Client Services East at Pandora
10-2015 - 4-2018
Account Manager at Pandora
2-2015 - 10-2015
Associate Account Manager at Pandora

Education

2008 - 2012
Bachelor of Science - BS from Elon University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Kennesaw, Georgia, United States Job Level : Mid-senior Designation : Associate Director, Client Services at Pandora
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Insights For Selling To Erin

During A Call Or A Meeting

DO's

  • Talk about their team and how your product will help them do things better and easier
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erin is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Erin

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Erin move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Erin take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Erin

Personality Compatibility


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