Ernest Reed

Sharpshooter
DISC Type : DC

Vice President - Enterprise Technology Tooling at Synchrony

Dayton Metropolitan Area, United States

Overview

Ernest Reed is a senior executive with over 24 years of experience in global IT operations, cybersecurity, and infrastructure management. Currently the VP of Enterprise Technology Tooling at Synchrony, he leads teams in capacity management, workload automation, and strategic tooling. He is a graduate of Wright State University and holds ITIL and ServiceNow certifications. People often describe him as knowledgeable, professional, and a strong negotiator.

He is a passionate advocate for creating great workplace environments and actively engages in fostering team unity, as shown by his support for company-wide social events. Ernest also identifies himself as a mentor, suggesting a commitment to developing talent and supporting the growth of his colleagues within the technology sector.

An IT asset disposition and management process he co-developed at Bank One is still the standard for JPMorgan Chase.

Personality Overview

Precise But Practical

Thorough Evaluator

Fast But Analytical

They respond better to strong and respectful interactions.  More than the product, they care about the effectiveness of the product. They like to act fast and expect others to do the same.

Topics They Care About

Enterprise Tooling
His current role as VP of Enterprise Technology Tooling at Synchrony involves managing teams responsible for capacity management, automation, logging, and strategic performance tools.
IT Service Management
He has extensive experience implementing ServiceNow for major clients like the State of Ohio and holds certifications in ITIL and ITSM.
Company Culture
His professional headline includes "Great Places to Work! " and he actively posts about team-building events like virtual dance parties, showing a focus on employee engagement.

Media Appearances

Ernest has no verified media appearances

Work History

8-2018
Vice President - Enterprise Technology Tooling at Synchrony
6-2018 - 8-2018
Program Manager at Engage ESM
12-2017 - 6-2018
IT Program Manager / Project Manager- State of Ohio at CareWorks Tech
6-2017 - 11-2017
IT Asset Manager & ServiceNow (Consultant) at Vertiv Co
3-2017 - 4-2017
Sr IT Consultant at Honda R&D Americas, Inc.

Education

1992 - 1998
Economics from Wright State University
1992 - 1998
Bachelor's degree from Wright State University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Dayton Metropolitan Area, United States Job Level : Senior Designation : Vice President - Enterprise Technology Tooling at Synchrony
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Insights For Selling To Ernest

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Speak about competitive differentiation that your product offers

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Do not spend too much time focusing on product tech or features
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ernest is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Ernest

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Ernest move?

  • They can take decisions very fast if you manage to convince them.
  • Can Ernest take some risk or not?

  • The risks don’t matter much to them.

You And Ernest

Personality Compatibility


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