Eros Orlando in

Eros Orlando

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Head of Salesforce CRM and Contact Center - IT Manager at UniCredit
📍 Milan, Lombardy, Italy

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
17 Years
Current Role
Head of Salesforce CRM and Contact Center - IT Manager
Job Level
Mid-senior
Location
Milan, Lombardy, Italy
Personality Overview

How Eros shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Eros cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

1-2024
Head of Salesforce CRM and Contact Center - IT Manager
UniCredit
1-2020
Salesforce Team Leader
UniCredit
7-2018 - 1-2020
Senior Solution Architect - Salesforce Excellence Center
Nexi
3-2017 - 6-2018
Solution Architect
Intesa Sanpaolo
11-2010 - 2-2017
Software Architect - Contact Center & CRM
Che Banca! S.p.A.
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Laurea magistrale LM in Ingegneria Informatica - curr. Cybersecurity
Università di Pavia
2004 - 2008
Software Engineer
Università degli Studi di Palermo
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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