Everton Paula in

Everton Paula

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Head of Business Operations and Business Development LatAm at inDrive
📍 Wesley Chapel, Florida, United States

Everton Paula is a strategy and operations leader who scales logistics and last-mile execution for hypergrowth startups across Latin America. With experience at inDrive, Shopee, and Rappi, he holds a Lean Six Sigma Master Black Belt and an MBA from USP/Esalq.

Colleagues describe him as having a clear vision, in-depth technical knowledge, and friendly communication, highlighting his ability to build strong relationships and align teams toward common goals. He actively participates in the Open Mind Brazil community.

He believes his Master Black Belt in Six Sigma is meaningless without the ability to effectively "sell" process improvements to an organization.

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Experience
9 Years
Current Role
Head of Business Operations and Business Development LatAm
Job Level
Mid-senior
Location
Wesley Chapel, Florida, United States
Personality Overview

How Everton shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Everton cares about

Scaling in LatAm
Focuses on scaling operations in Latin America by perfecting fundamentals like route planning and execution, rather than relying solely on technology.
Last-Mile Logistics
Manages high-pressure, last-mile delivery by focusing on KPIs like ETA, flow control, and real-time fleet allocation to ensure service reliability.
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Career

Work history

7-2024
Head of Business Operations and Business Development LatAm
inDrive
7-2022 - 7-2024
Operations Manager
Shopee
7-2021 - 7-2022
Head of Excellence Fraud Prevention
Shopee
7-2020 - 7-2021
Head of Operations LatAm
Rappi
4-2018 - 7-2020
Lean Six Sigma Master Black Belt
Porto
In the press

Media appearances

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Education
1-2017 - 12-2017
Training and Certification
Florida Atlantic University
2021 - 2022
Master's Degree
MBA USP/Esalq
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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