Everton Paula

Sharpshooter
DISC Type : DC

Head of Business Operations and Business Development LatAm at inDrive

Wesley Chapel, Florida, United States

Overview

Everton Paula is a strategy and operations leader who scales logistics and last-mile execution for hypergrowth startups across Latin America. With experience at inDrive, Shopee, and Rappi, he holds a Lean Six Sigma Master Black Belt and an MBA from USP/Esalq.

Colleagues describe him as having a clear vision, in-depth technical knowledge, and friendly communication, highlighting his ability to build strong relationships and align teams toward common goals. He actively participates in the Open Mind Brazil community.

He believes his Master Black Belt in Six Sigma is meaningless without the ability to effectively "sell" process improvements to an organization.

Personality Overview

Rigorous & Demanding

Thorough Evaluator

Precise But Practical

More than the product, they care about the impact of the product.  They respond well to strong and respectful communication. They are not always relationship oriented.

Topics They Care About

Scaling in LatAm
Focuses on scaling operations in Latin America by perfecting fundamentals like route planning and execution, rather than relying solely on technology.
Last-Mile Logistics
Manages high-pressure, last-mile delivery by focusing on KPIs like ETA, flow control, and real-time fleet allocation to ensure service reliability.
Pragmatic Process Improvement
Advocates that methodologies like Lean Six Sigma are only valuable when paired with strong communication skills to achieve organizational buy-in.

Media Appearances

Everton has no verified media appearances

Work History

7-2024
Head of Business Operations and Business Development LatAm at inDrive
7-2022 - 7-2024
Operations Manager at Shopee
7-2021 - 7-2022
Head of Excellence Fraud Prevention at Shopee
7-2020 - 7-2021
Head of Operations LatAm at Rappi
4-2018 - 7-2020
Lean Six Sigma Master Black Belt at Porto

Education

1-2017 - 12-2017
Training and Certification from Florida Atlantic University
2021 - 2022
Master's Degree from MBA USP/Esalq

More Information

Social Presence :

Prographics :

Exp : 9 Location : Wesley Chapel, Florida, United States Job Level : Mid-senior Designation : Head of Business Operations and Business Development LatAm at inDrive
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Insights For Selling To Everton

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Make sure that you circle back fast on any action items, it wins their trust

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Don't try too hard to forge relationships with them
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Everton is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Everton

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Everton move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Everton take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Everton

Personality Compatibility


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