Fabiana is the Head of CX & CS at Copa Energia, with over 27 years of experience building customer-centric operations from the ground up. Her expertise is backed by specializations in Innovation, Entrepreneurship, and Neuroscience. Colleagues frequently describe her as an empathetic, resilient, and inclusive leader.
Her personal passion lies in developing people and learning from them, a value she applies both in her leadership roles and as a dedicated mentor and speaker. She is driven by the opportunity to help others grow and realize their potential in the field of customer experience.
Unique fact: Her entire professional history is built on initiating projects, channels, and entire business areas from scratch.
Read the full overview →They like to stay in control of the negotiation or defining of the terms. They prefer to move quickly, and expect the same from others. They put a lot of effort into ensuring personal success.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
Explore more public profiles from related professionals.
Discover additional public profiles from our index.
Looking for someone else? Search here for anyone.