Fabiana Santos

Examiner
DISC Type : cs

Recepcionista de caixa at Grupo Carrefour Brasil

São Paulo, São Paulo, Brazil

Overview

Fabiana is an HR professional with experience in the complete payroll cycle, benefits administration, and personnel department routines. A graduate in Human Resources Management from Faculdade Sumare, she is also skilled in administrative and accounting support functions, including issuing invoices and managing supplier payments.

Fabiana shows an appreciation for positive and emotional human stories, suggesting an empathetic and optimistic perspective. Her career choices, focused on human resources and customer service, reflect an interest in interacting with and supporting people in a professional environment.

She possesses a unique blend of front-line customer service experience as a cashier and back-office expertise in detailed HR and accounting processes.

Personality Overview

Process Oriented

Tough To Convince

Unexpressive

Being observant comes to them naturally.  They tend to have clarity about their needs and constraints, and are unlikely to over-promise. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

HR Operations
Experienced in the entire payroll process, social security contributions (SEFIP, GRRF), benefits administration (VT/VR), and processing new hires and terminations.
Financial Administration
Skilled in issuing electronic invoices and bank slips, managing payments to suppliers, and performing accounting entries from previous roles.
HR Systems
Has hands-on experience using specific systems for HR functions, including Protheus - Microsiga for benefits management and Sistema Dimep for timekeeping.

Media Appearances

Fabiana has no verified media appearances

Work History

8-2022
Recepcionista de caixa at Grupo Carrefour Brasil
12-2021 - 7-2022
Recepcionista de caixa at Valor RH Terceirização de Mão de Obra Ltda. (Temporário Empresa Carrefour)
9-2011 - 4-2016
Assistente Contábil/ Assistente de Recursos Humanos at Paulista Indústria e Comércio de Jóias Ltda. (Casa das Alianças)
8-2007 - 8-2010
Assistente Administrativo at Contatto Equipamentos LTDA.
5-2006 - 7-2007
Auxiliar de escritório at Mac Tec Móveis para Escritório Ltda.

Education

2013 - 2015
Graduada em Gestão de Recursos Humanos from Faculdade Sumare

More Information

Social Presence :

Prographics :

Exp : 12 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Recepcionista de caixa at Grupo Carrefour Brasil
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Insights For Selling To Fabiana

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fabiana is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Fabiana

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Fabiana move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Fabiana take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Fabiana

Personality Compatibility


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