Fabio De Moura in

Fabio De Moura

Sharpshooter · DISC type CD
Director, Customer Success Services Americas Regional Service Center at Oracle
📍 Porto Alegre, Rio Grande do Sul, Brazil

Fabio de Moura is a strategic executive at Oracle, leading a $20M+ Customer Success Services operation for the Americas. With over 20 years of experience, he specializes in aligning digital innovation with business outcomes for enterprise cloud transformations. Colleagues describe him as professional, skillful, organized, and customer-oriented.

Fabio is a vocal advocate for humanized leadership, believing that wisdom must set the direction for accelerating technology. He is passionate about building the future of work by integrating AI with empathy and is a firm believer in the power of asking questions to awaken minds.

He recently earned a certification in Oracle Fusion AI Agent Studio, reflecting his belief that we have limited time before AI changes everything.

Read the full overview →
Experience
26 Years
Current Role
Director, Customer Success Services Americas Regional Service Center
Job Level
Mid-senior
Location
Porto Alegre, Rio Grande do Sul, Brazil
Personality Overview

How Fabio shows up

Rigorous & Demanding
Precise But Practical
ROI Driven

They are not always relationship oriented. They prefer to be the ones controlling the conversation or defining the terms. They take a lot of pride in personal achievements.

Priorities

Topics Fabio cares about

Customer Success
As Director of Customer Success Services, he leads a $20M+ operation supporting over 70 enterprise customers and has achieved a 96% customer satisfaction rate.
Cloud Transformation
His career has centered on orchestrating multi-country cloud transformations and modernizing mission-critical ERP systems for major organizations like VALE and RENNER.
+4 more topics Login to view topics
Career

Work history

9-2022
Director, Customer Success Services Americas Regional Service Center
Oracle
12-2013 - 9-2022
Senior Manager, Advanced Customer Services Americas Regional Service Center
Oracle
5-2010 - 12-2013
Technical Project Manager, Advanced Customer Services
Oracle
10-2008 - 5-2010
Practice Manager, Oracle Technology Outsourcing
Hitachi
4-2008 - 10-2008
Manager, Oracle Technology Consulting
Advanced IT - Oracle Certified Advantage Partner
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
4-2025 - 3-2026
Postgraduate Degree
Pontifícia Universidade Católica do Paraná
7-2025 - 8-2025
Certified Board Member
Board Academy Br
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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