Head of Customer Experience Engineering – Americas at HashiCorp
📍 São Paulo, São Paulo, Brazil
Fabio is a technology executive with over 25 years of experience leading cloud architecture and customer success teams at HashiCorp, AWS, and Oracle. He specializes in enterprise digital transformation for clients across Latin America. Colleagues describe him as competent, inspiring, and positive.
Outside of his technical leadership, Fabio is interested in applying philosophical concepts like Game Theory to foster cooperative success, inspired by films like "A Beautiful Mind". He is described as someone with high family values who brings humor and positivity to challenges.
He was recently selected to lead the launch of HashiCorps first Technical Center of Excellence (CoE) in the Americas, based in São Paulo, Brazil.
Read the full overview →
Experience
26 Years
Current Role
Head of Customer Experience Engineering – Americas
Job Level
Mid-senior
Location
São Paulo, São Paulo, Brazil
Personality Overview
How Fabio shows up
Price-Sensitive
Value Seeker
Not Easily Convinced
They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms. They prefer to do thorough analysis of any situation.
Priorities
Topics Fabio cares about
Cloud Transformation
His career centers on leading enterprise clients' journeys to the cloud, building and managing architecture teams across Latin America for major tech companies.
Customer Experience
His current role is Head of Customer Experience Engineering. At Oracle, his team's efforts in customer success contributed to a 20% quarter-over-quarter consumption growth.
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Career
Work history
10-2025
Head of Customer Experience Engineering – Americas
HashiCorp
10-2025
Head of Customer Experience Engineering – Americas
IBM
8-2024 - 8-2025
Director of Cloud Solutions - Customer Success (CX)
Oracle
2-2022 - 6-2024
Head of Solutions Architecture
Amazon Web Services (AWS)
3-2020 - 2-2022
Principal Solutions Architecture
Amazon Web Services (AWS)
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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