Faron Lopez in

Faron Lopez

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Sr. Service Account Manager at AGS Transact Technologies Ltd
📍 Ulhasnagar, Maharashtra, India

Faron is a Sr. Service Account Manager specializing in client servicing, relationship management, and escalation handling. With a background at companies like ADP and NCR, he focuses on client queries, service reviews, and agreement renewals. He holds a Six Sigma Green Belt certification and a Bachelor’s Degree from Bhartiya Shiksha Parishad.

He explicitly highlights a specialty in "Managing Irate Customers, " showcasing his capabilities in challenging, high-stakes service environments.

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Experience
14 Years
Current Role
Sr. Service Account Manager
Location
Ulhasnagar, Maharashtra, India
Personality Overview

How Faron shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Faron cares about

Client Relationship Management
His entire career, with roles at AGS Transact, ADP, and Sterling, has been focused on managing and building business with existing clients.
Customer Escalation Handling
Lists "Escalation Management" and "Managing Irate Customers" as key specialties, indicating a core strength in resolving complex client issues.
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Career

Work history

7-2018 - 5-2020
Sr. Service Account Manager
AGS Transact Technologies Ltd
12-2016 - 9-2017
Account Manager
ADP
7-2011 - 1-2016
Business Relationship Manager
Sterling Infosystems, Inc.
10-2003 - 6-2010
Account Support II
NCR Corporation
12-2002 - 6-2003
Customer Care Associate
Wipro Spectramind Limited, Powai
In the press

Media appearances

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Education
Bachelor’s Degree
Bhartiya Shiksha Parishad
High School
P.M.M.Innerwheel School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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