Fateme Tabatabaei

Reviewer
DISC Type : Ci

Technical Support Team Supervisor at abrNOC

Tehran Province, Iran

Overview

Fatemeh Tabatabaei is a dedicated and responsible Customer Care Supervisor with a strong background in Cognitive Psychology. She is recognized for her perseverance and for bringing valuable ideas to her teams, particularly in managing support and CRM functions. She ranked second among more than 80 students in her Bachelors program.

Driven by a curiosity for what shapes human behavior, Fatemeh is passionate about social cognition and decision-making. She enjoys applying an analytical lens to everyday activities, such as observing thought patterns and behaviors while playing games like Monopoly, and is keen on exploring the intersection of cognitive science and AI.

Unique fact: Fatemeh graduated 2nd in her Bachelors degree class of over 80 students.

Personality Overview

Late Adopter

Persuasive & Assertive

Challenger

They are generally good communicators and can be hard to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Cognitive Science
As a Cognitive Psychology student, she is passionate about understanding the human mind, social cognition, and decision-making.
AI & Human Behavior
Her academic journey and personal interests focus on extending her understanding of human behavior into the world of Artificial Intelligence.
Customer Experience
Her role as a Customer Care Supervisor and experience managing a support team indicate a professional focus on customer satisfaction and team management.

Media Appearances

Fateme has no verified media appearances

Work History

7-2024
Technical Support Team Supervisor at abrNOC
5-2024 - 7-2024
Customer Relationship Management Manager at abrNOC
2-2025
Customer Care Owner at Sotoon
6-2022 - 3-2025
Customers Service Analyst at OABeans
9-2019 - 6-2022
Teacher at Savior International School

Education

Master of Science - MS from Institute for Cognitive Science Studies
9-2011 - 6-2015
Bachelor's degree from University of Qom

More Information

Social Presence :

Prographics :

Exp : 10 Location : Tehran Province, Iran Job Level : N/A Designation : Technical Support Team Supervisor at abrNOC
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Insights For Selling To Fateme

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Invite them for a social do but don’t rely solely on the relationship
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fateme is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Fateme

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Fateme move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Fateme take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Fateme

Personality Compatibility


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