Fátima Oliveira Silva is the Chief Business Development Officer at Teleperformance, specializing in business expansion and profitability for contact centers. Her experience includes senior commercial roles at Contax and Atento, focusing on consultative sales and strategic planning. She holds an MBA from FGV and a degree in Law.
She is passionate about her companys culture, publicly celebrating its commitment to employee safety and well-being. Fátima also shows engagement with broader societal issues, sharing reflections on social justice and intolerance.
She uniquely applies the SIX SIGMA methodology to pilot and establish optimal models for negotiation and sales.
Read the full overview →They prefer to move quickly, and expect the same from others. They respond well to strong and respectful communication. They put a lot of effort into ensuring personal success.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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