Fátima Oliveira Silva is the Chief Business Development Officer at Teleperformance, specializing in business expansion and profitability for contact centers. Her experience includes senior commercial roles at Contax and Atento, focusing on consultative sales and strategic planning. She holds an MBA from FGV and a degree in Law.
She is passionate about her companys culture, publicly celebrating its commitment to employee safety and well-being. Fátima also shows engagement with broader societal issues, sharing reflections on social justice and intolerance.
She uniquely applies the SIX SIGMA methodology to pilot and establish optimal models for negotiation and sales.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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