Fawaz Sofyan

Editor
DISC Type : CS

IT Technical Support Supervisor at Berain Water

Riyadh, Saudi Arabia

Overview

Fawaz Sofyan is an experienced IT Technical Support Supervisor at Berain Water with over a decade in system management and networking. He leads helpdesk operations, manages IT procurement, and oversees data center maintenance. He recently earned a Bachelors degree in Networking & Security from Arab Open University, reflecting his commitment to enhancing his expertise.

Passionate about creating reliable and efficient IT solutions, Fawaz is keenly focused on the future of technology. His recent studies and professional interests center on the critical and evolving fields of cybersecurity and cloud technologies, aiming to leverage these skills in new and challenging opportunities.

He recently celebrated his graduation, marking a significant personal and professional milestone achieved while working full-time.

Personality Overview

Fact-Driven

Objective Thinker

Sometimes Friendly

They are thorough and always follow a systematic approach.  They do not like taking risks at all and go for proven options in the end. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Cybersecurity & Networking
This is the focus of his recent Bachelor's degree from Arab Open University, and he is actively seeking new opportunities in this specific field.
IT Infrastructure
Manages critical infrastructure at Berain Water, including data center updates, power, cooling, backups, monitoring, and Windows patching via ManageEngine.
Cloud Technologies
His academic focus and personal introduction highlight a strong interest in cloud technologies as a key area for future growth and application.

Media Appearances

Fawaz has no verified media appearances

Work History

10-2016
IT Technical Support Supervisor at Berain Water
12-2010 - 10-2016
IT technical Support at Global Beverage Company -Riyadh -Saudi Arabia

Education

6-2021 - 7-2025
Bachelor's degree from Arab Open University - Saudi
2005 - 2008
High Diploma ( 3 Years) from Sanaa community collage

More Information

Social Presence :

Prographics :

Exp : 15 Location : Riyadh, Saudi Arabia Job Level : N/A Designation : IT Technical Support Supervisor at Berain Water
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Insights For Selling To Fawaz

During A Call Or A Meeting

DO's

  • When following up with them, expect slowness; use questions to engage them, preferably over email.
  • If they are not asking many questions, nudge them to ask questions rather than just starting to talk yourself
  • Use a presentation with information before getting into a live product walkthrough

DONT's

  • Avoid emotional and informal language, stay objective and to the point instead
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fawaz is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Fawaz

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Fawaz move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Fawaz take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Fawaz

Personality Compatibility


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