Felipe Alcantara is an experienced After-Sales Manager at Amvox with over 15 years in industrial maintenance and mechanical engineering at major companies like Grupo Parvi and Saint-Gobain. He holds an Executive MBA from FGV and specializes in leading multidisciplinary teams to enhance customer satisfaction and operational excellence.
Under his leadership, Amvoxs after-sales department has won multiple national awards for customer experience, including the Prêmio CX ClienteSA.
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