Felipe de Paula Guedes (Pai da Valentina) in

Felipe de Paula Guedes (Pai da Valentina)

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Gerente de Operações e Monitoração at Pluxee Brasil
📍 São Paulo, São Paulo, Brazil

Felipe de Paula Guedes is an IT Operations and Monitoring Manager at Pluxee with 19 years of experience in Brazils financial technology sector. A graduate of FIAP, he specializes in command center management, IT governance, and observability. Colleagues describe him as dedicated, resilient, practical, and efficient.

Felipe is a father and a dedicated lifelong learner, recently completing advanced training in modern methodologies like DevSecOps and Agile Master. He actively participates in the technology community by attending events focused on innovation and sharing insights with his network.

He received a "BeMyGuest" award for excellence in vendor governance and customer service, highlighting his skill in managing critical partnerships.

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Experience
19 Years
Current Role
Gerente de Operações e Monitoração
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Felipe cares about

IT Observability
He is an expert in observability tools like Datadog and Dynatrace, frequently attending industry events to discuss monitoring intelligence and end-to-end visibility.
Command Center Management
He has extensive experience leading Command Center operations at major financial institutions like Cielo and Genial Investimentos, ensuring 24/7 stability and security.
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Career

Work history

9-2025
Gerente de Operações e Monitoração
Pluxee Brasil
8-2024 - 8-2025
Gestão de Serviço de Tecnologia e Crise
Porto
4-2023 - 5-2024
Serviços de TI
Cielo
12-2021 - 2-2023
Coordenador de Command Center
Genial Investimentos
9-2015 - 12-2021
Gestão de Serviço de TI na Cielo
Cielo
In the press

Media appearances

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Education
2014 - 2015
Gestão Tecnologia da Informação
FIAP
2016 - 2016
ITIL® RCA - OSA
Brunise
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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