Felipe de Paula Guedes (Pai da Valentina)

Captain
DISC Type : DS

Gerente de Operações e Monitoração at Pluxee Brasil

São Paulo, São Paulo, Brazil

Overview

Felipe de Paula Guedes is an IT Operations and Monitoring Manager at Pluxee with 19 years of experience in Brazils financial technology sector. A graduate of FIAP, he specializes in command center management, IT governance, and observability. Colleagues describe him as dedicated, resilient, practical, and efficient.

Felipe is a father and a dedicated lifelong learner, recently completing advanced training in modern methodologies like DevSecOps and Agile Master. He actively participates in the technology community by attending events focused on innovation and sharing insights with his network.

He received a "BeMyGuest" award for excellence in vendor governance and customer service, highlighting his skill in managing critical partnerships.

Personality Overview

Planner & Achiever

Dynamic But Sincere

Consummate Professional

They might take some time to make their mind up but once they do, they don't change it easily.  They are very professional in their approach and can weigh multiple perspectives together. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

IT Observability
He is an expert in observability tools like Datadog and Dynatrace, frequently attending industry events to discuss monitoring intelligence and end-to-end visibility.
Command Center Management
He has extensive experience leading Command Center operations at major financial institutions like Cielo and Genial Investimentos, ensuring 24/7 stability and security.
Agile & DevSecOps
He recently completed advanced training in both Agile Master and DevSecOps, showing a strong commitment to integrating modern, secure, and efficient methodologies.

Media Appearances

Felipe has no verified media appearances

Work History

9-2025
Gerente de Operações e Monitoração at Pluxee Brasil
8-2024 - 8-2025
Gestão de Serviço de Tecnologia e Crise at Porto
4-2023 - 5-2024
Serviços de TI at Cielo
12-2021 - 2-2023
Coordenador de Command Center at Genial Investimentos
9-2015 - 12-2021
Gestão de Serviço de TI na Cielo at Cielo

Education

2014 - 2015
Gestão Tecnologia da Informação from FIAP
2016 - 2016
ITIL® RCA - OSA from Brunise

More Information

Social Presence :

Prographics :

Exp : 19 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Gerente de Operações e Monitoração at Pluxee Brasil
URL has been copied!

Insights For Selling To Felipe de Paula Guedes

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't go over them unless you are left with no other option
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Felipe de Paula Guedes is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Felipe de Paula Guedes

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Felipe de Paula Guedes move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Felipe de Paula Guedes take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Felipe de Paula Guedes

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.