Fernanda Celeste in

Fernanda Celeste

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Head of Customer Service and Operations at Livelo Brasil
📍 São Paulo, São Paulo, Brazil

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
9 Years
Current Role
Head of Customer Service and Operations
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Fernanda shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Fernanda cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

4-2024 - 8-2025
Head of Customer Service and Operations
Livelo Brasil
4-2021 - 5-2023
Director Customer Success & Experience
Loft
4-2020 - 4-2021
Head of Customer Service
Stix
2-2016 - 3-2020
Customer Service Manager
Latam Airlines
3-2014 - 9-2015
Relationship Manager
Votorantim Cimentos
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2004 - 2008
MBA
FGV - Fundação Getulio Vargas
1996 - 2000
Graduação
Universidade de Pernambuco
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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