Fernando Cavali

Critic
DISC Type : C

Analista de Crédito e Cobrança Sênior na Kroton at Cogna Educação

São Paulo, São Paulo, Brazil

Overview

Fernando Cavali is a Senior Credit and Collections Analyst at Cogna Educação, focused on managing the performance of collection agencies. His background includes strategic planning at Banco Original and quality management at Intervalor. He holds an MBA and a specialization in Strategic Business Management from Universidade Presbiteriana Mackenzie.


He is certified in the FEBRABRAN Banking Self-Regulation code, demonstrating specific knowledge of Brazils financial regulatory standards.

Personality Overview

ROI Driven

Objective Thinker

Negotiator

They choose to analyze logically and value facts to emotions.  They like to do things independently and don’t look for support from others. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Credit & Collections
His career focus is on credit and collections, with direct experience managing agencies and performance indicators at major educational and financial institutions.
Operational Performance
Experienced in monitoring productivity, creating operational reports, and presenting results and action plans to senior leadership.
Quality Management
Previously served as Manager of Quality and Ombudsman, overseeing quality monitoring for 28 clients in collections, sales, and customer service.

Media Appearances

Fernando has no verified media appearances

Work History

4-2023
Analista de Crédito e Cobrança Sênior na Kroton at Cogna Educação
8-2022 - 2-2023
Analista de Escritório de Cobrança at Banco Original
10-2018 - 6-2022
Gerente de Qualidade e Ouvidoria at Intervalor
9-2009 - 10-2018
Coordenador de Qualidade at Intervalor

Education

2-2024 - 12-2024
Pós-graduação Lato Sensu - MBA from Anhanguera Educacional
2016 - 2018
Gestão Estratégica de Negócios from Universidade Presbiteriana Mackenzie

More Information

Social Presence :

Prographics :

Exp : 16 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Analista de Crédito e Cobrança Sênior na Kroton at Cogna Educação
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Insights For Selling To Fernando

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Be ready to answer many clarity-seeking questions and requests for information
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fernando is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Fernando

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Fernando move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Fernando take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Fernando

Personality Compatibility


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