FERNANDO (Nando) Miño CPA,BE,MBA in

FERNANDO (Nando) Miño CPA,BE,MBA

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Executive Director at GRUPO MACRO (Business Consultancy)
📍 Quito, Pichincha, Ecuador

Fernando Miño is the Executive Director of Grupo Macro LATAC, specializing in transforming corporate culture across Latin America. His expertise, backed by studies at Harvard Business School, focuses on improving commercial discipline, customer service, and team execution to drive economic value for companies.

He has invented and patented two corporate training games designed to enhance skills in customer service and change management.

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Experience
20 Years
Current Role
Executive Director
Location
Quito, Pichincha, Ecuador
Personality Overview

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Priorities

Topics FERNANDO cares about

Corporate Culture
His company, Grupo Macro, is dedicated to cultural transformation centered on sales discipline, customer service, and strategic execution.
Customer Experience
He emphasizes building client-centric cultures to aggressively raise Net Promoter Scores (NPS) and has stated, "service is our vice. "
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Career

Work history

8-1999 - 6-2025
Executive Director
GRUPO MACRO (Business Consultancy)
1-2011 - 4-2025
Executive Director
Andean Center for Latin American Studies (ACLAS)
5-2016 - 4-2020
Director LatinoAmerica Spain & Portugal
PsychoGeometrics®
Oficial Fiduciario
BANCO SOLIDARIO S.A.
Ejecutivo
PRODUBANCO - Grupo Promerica
In the press

Media appearances

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Education
2014 - 2014
Leading profesional service firms
Harvard Business School
1999 - 2000
Master in Public Administration (MPA)
Linköping University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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