Filipe Goncalves is a Technical Customer Success Senior Manager at Dell Technologies with over 23 years of IT experience. He specializes in managing high-complexity global accounts, crisis de-escalation, and trusted advisory. Colleagues describe him as ethical, committed, and dedicated.
He holds an MBA and certifications in Generative AI and ITIL.
Filipe believes in the principle of reciprocity, stating, "what goes around comes around, " even in professional settings.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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