Fiona Wheeler

Energizer
DISC Type : I

Head of Operational Finance at Barchester Healthcare

England, United Kingdom

Overview

Fiona Wheeler is the Head of Operational Finance for Barchester Healthcare, one of the U. K. s largest care providers. She has a significant track record of internal progression, having previously led major E-rostering and transformation projects for the company. She is also Agile certified.

Fiona demonstrates a keen interest in the broader healthcare landscape, extending beyond finance to include developments within professional bodies like the Royal College of Nursing and staying informed on current events through sources like BBC News.

She built her career from the ground up, starting as a Care Home Administrator before advancing to a senior leadership role.

Personality Overview

Relationship Oriented

Informal

Enthusiastic

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are people oriented, friendly and like creating new connections. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Operational Finance
Leads a large field-based team managing revenue, credit control, payroll, and supplier invoices for approximately 250 care homes and 13, 000 residents.
Healthcare Transformation
Previously led a major E-rostering project from business case to pilot and managed the financial modelling for seven different transformation workstreams.
Process Improvement
As an Agile certified professional, she has experience enhancing administrative and financial functions during the implementation of new systems and protocols.

Media Appearances

Fiona has no verified media appearances

Work History

1-2021
Head of Operational Finance at Barchester Healthcare
4-2017 - 1-2021
E Rostering Project Manager at Barchester Healthcare
2-2015 - 3-2017
Transformation Team Operational Finance Lead at Barchester Healthcare
6-1998 - 9-2005
Administrator - Fairview Care Home at Westminster Health Care
6-1993 - 6-1998
Receptionist / Administration Assistant at Westminster Health Care

Education

9-1989 - 6-1995
10 Standard Grades and 4 Higher Grades from Bridge Of Don Academy
Foundation & Practitioner from Agile

More Information

Social Presence :

Prographics :

Exp : 23 Location : England, United Kingdom Job Level : Mid-senior Designation : Head of Operational Finance at Barchester Healthcare
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Insights For Selling To Fiona

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Talk about their team and how your product will help them do things better and easier
  • Do some small talk, ask them how things are going on their side

DONT's

  • Don’t be excessively objective, be a storyteller
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fiona is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Fiona

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Fiona move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Fiona take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Fiona

Personality Compatibility


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