Fizah Khan

Trailblazer
DISC Type : ID

Head of Sales and Customer Success at DrugBank

Vancouver, British Columbia, Canada

Overview

Fizah Khan is the Head of Sales and Customer Success at DrugBank, leveraging over a decade of experience in scaling Life Sciences SaaS startups. She is an expert in pharma and biotech commercial strategy, focusing on driving revenue growth and ensuring clients maximize value from data solutions. She holds a Bachelors Degree from the University of Ken.

Personality Overview

Persuasive

Informal

Values Relationships

They are more likely to be open to unproven but exciting technologies.  They are charming and have the ability to align others behind their decisions. They like to keep things under control.

Topics They Care About

Life Sciences SaaS
Her professional focus is on helping SaaS startups in the life sciences sector scale their operations and market presence.
B2B Revenue Growth
Has over 10 years of experience in creating and executing strategies that directly drive revenue growth through sales and customer success.
Customer Advocacy
Acts as an internal champion for customers, advocating for their needs to inform product development and enhance the user experience.

Media Appearances

Fizah has no verified media appearances

Work History

2-2023
Head of Sales and Customer Success at DrugBank
8-2022 - 2-2023
Senior Account Manager at DrugBank
3-2016 - 8-2022
Manager, Client Success, Evaluate Ltd at Evaluate Ltd
10-2014 - 3-2016
European Client Service Manager at Evaluate Ltd
6-2013 - 12-2013
Managing Editor at Business intelligence | informa

Education

Bachelor’s Degree from University of Kent

More Information

Social Presence :

Prographics :

Exp : 13 Location : Vancouver, British Columbia, Canada Job Level : Mid-senior Designation : Head of Sales and Customer Success at DrugBank
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Insights For Selling To Fizah

During A Call Or A Meeting

DO's

  • Address your competition clearly and confidently
  • Display high self-confidence and expect them to have a strong personality.
  • Give them control of the sales process

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Avoid unnecessary negativity or slowness
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fizah is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Fizah

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Fizah move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Fizah take some risk or not?

  • They can take risks if necessary.

You And Fizah

Personality Compatibility


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