Frank Williams

Questioner
DISC Type : c

Chief Information Officer at Ryerson

Glen Ellyn, Illinois, United States

Overview

Frank Williams is the Chief Information Officer at Ryerson, where he has held multiple leadership positions for over a decade in sales, marketing, and e-commerce. A Purdue University engineering graduate, he now leads the companys digital enhancements and information technology strategy, focusing on improving the overall customer experience.

Outside of his executive duties, Frank shows a strong interest in B2B content and market analysis within the metals industry, frequently sharing and engaging with podcasts and reports. He maintains an affiliation with his alma mater, Purdue University.

Frank has progressed from an Assistant General Manager to the C-Suite, all within Ryerson.

Personality Overview

Price-Sensitive

Value Seeker

Not Easily Convinced

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Digital Customer Experience
In his prior role, he was responsible for the Project Management Office overseeing digital enhancements to improve the customer experience.
B2B Content Strategy
His social media activity shows a clear interest in effective B2B content creation, calling one piece an "informative read from the best in B2B content creation. "
Metals Market Analysis
He actively follows and promotes podcasts and market updates related to the metals industry, indicating a passion for staying current on market trends.

Media Appearances

Frank Williams – Ryerson Investor Day Speaker Profile. Featured in Ryerson Investor Day

See Now

Work History

1-2026
Chief Information Officer at Ryerson
10-2016 - 1-2026
General Manager of E-Commerce, Marketing & Communication at Ryerson
1-2015 - 10-2016
Director of Marketing at Ryerson
8-2010 - 1-2015
General Manager of Sales at Ryerson
6-2003 - 8-2010
Assistant General Manager at Ryerson

Education

2001 - 2003
Education details unavailable from The University of Chicago Booth School of Business
1993 - 1997
BSCE from Purdue University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Glen Ellyn, Illinois, United States Job Level : Leadership Designation : Chief Information Officer at Ryerson
URL has been copied!

Insights For Selling To Frank

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Frank is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Frank

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Frank move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Frank take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Frank

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.