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Frank Williams

Questioner · DISC type c
Chief Information Officer at Ryerson
📍 Glen Ellyn, Illinois, United States

Frank Williams is the Chief Information Officer at Ryerson, where he has held multiple leadership positions for over a decade in sales, marketing, and e-commerce. A Purdue University engineering graduate, he now leads the companys digital enhancements and information technology strategy, focusing on improving the overall customer experience.

Outside of his executive duties, Frank shows a strong interest in B2B content and market analysis within the metals industry, frequently sharing and engaging with podcasts and reports. He maintains an affiliation with his alma mater, Purdue University.

Frank has progressed from an Assistant General Manager to the C-Suite, all within Ryerson.

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Experience
28 Years
Current Role
Chief Information Officer
Job Level
Leadership
Location
Glen Ellyn, Illinois, United States
Personality Overview

How Frank shows up

Price-Sensitive
Value Seeker
Not Easily Convinced

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms.

Priorities

Topics Frank cares about

Digital Customer Experience
In his prior role, he was responsible for the Project Management Office overseeing digital enhancements to improve the customer experience.
B2B Content Strategy
His social media activity shows a clear interest in effective B2B content creation, calling one piece an "informative read from the best in B2B content creation. "
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Career

Work history

1-2026
Chief Information Officer
Ryerson
10-2016 - 1-2026
General Manager of E-Commerce, Marketing & Communication
Ryerson
1-2015 - 10-2016
Director of Marketing
Ryerson
8-2010 - 1-2015
General Manager of Sales
Ryerson
6-2003 - 8-2010
Assistant General Manager
Ryerson
In the press

Media appearances

Frank Williams – Ryerson Investor Day Speaker Profile. Featured in Ryerson Investor Day
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Education
2001 - 2003
Education details unavailable
The University of Chicago Booth School of Business
1993 - 1997
BSCE
Purdue University
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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