Fred Hand

Observer
DISC Type : ci

Sr EVP Director of stores at Kohl's

Austin, Texas, United States

Overview

Fred Hand is a seasoned retail executive with over 40 years of experience, currently serving as the Senior Executive Vice President and Director of Stores at Kohls. His career includes C-suite roles such as CEO of Tuesday Morning and COO of Burlington Stores, showcasing his expertise in store operations, customer experience, and merchandising. He studied Engineering at Syracuse University.

Based on his social media presence, he values spending holidays with family and friends and reflecting on personal and professional accomplishments. He expresses excitement about working within a positive company culture that empowers employees and focuses on delivering a great shopping experience for customers.

He has held leadership roles at major national retailers like Macys, Filenes, and Burlington for over 30 years.

Personality Overview

Assertive

Example Seeker

Value Driven

They are generally strong communicators and are not easy to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Brick-and-Mortar Retail
Has a stated "deep appreciation and passion for the power that brick-and-mortar retail plays in an omnichannel business model, " overseeing 1, 100+ Kohl's stores.
Employee Empowerment
Committed to serving customers by "empowering stores and associates. " He was excited to join Kohl's for its positive company culture that allows employees to thrive.
Off-Price Retail Sector
Has extensive experience in the off-price sector, having served as CEO for Tuesday Morning and COO for Burlington Stores, a major competitor to Kohl's.

Media Appearances

Fred has no verified media appearances

Work History

9-2023
Sr EVP Director of stores at Kohl's
5-2021 - 11-2022
Chief Executive Officer at Tuesday Morning
8-2020 - 5-2021
Principal/ Chief Operating Officer at Burlington Stores, Inc.
1-2017 - 8-2020
Principal/ Chief Customer Officer at Burlington Stores, Inc.
2-2008 - 1-2017
EVP Stores and Operations at Burlington Stores, Inc.

Education

Engineering from Syracuse University

More Information

Social Presence :

Prographics :

Exp : 23 Location : Austin, Texas, United States Job Level : Leadership Designation : Sr EVP Director of stores at Kohl's
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Insights For Selling To Fred

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Focus on immediate action-items rather than the larger goals
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fred is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Fred

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Fred move?

  • They like to analyze well and then make their decisions.
  • Can Fred take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Fred

Personality Compatibility


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