Fredrik Baral

Trailblazer
DISC Type : DI

Head of Operations and Customer Success at AbeBooks, an Amazon company

Victoria, British Columbia, Canada

Overview

Fredrik has no verified overview

Personality Overview

Charismatic

Values Relationships

Persuasive

They prefer to ensure that they are in control of the situation.  They are more likely to accept new and exciting technologies. They are charming and can persuade others to support their decisions.

Topics They Care About

Fredrik has no verified topics they care about

Media Appearances

Fredrik has no verified media appearances

Work History

9-2021
Head of Operations and Customer Success at AbeBooks, an Amazon company
2-2020 - 9-2021
Senior Program Manager, Customer Operations (Support, Risk, and Success) at AbeBooks, an Amazon company
2-2018 - 2-2020
Senior Manager, Customer Support and Trust at AbeBooks, an Amazon company
10-2012 - 7-2015
Senior Manager, CinemaNow at Best Buy Canada
6-2010 - 10-2012
Merchandise Manager, New Business at Best Buy Canada

Education

1996 - 1997
Bachelor's degree from Simon Fraser University
1997 - 1999
Diploma in Marketing Management from British Columbia Institute of Technology

More Information

Social Presence :

Prographics :

Exp : 18 Location : Victoria, British Columbia, Canada Job Level : Mid-senior Designation : Head of Operations and Customer Success at AbeBooks, an Amazon company
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Insights For Selling To Fredrik

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Display high self-confidence and expect them to have a strong personality.
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Avoid unnecessary negativity or slowness

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fredrik is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Fredrik

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Fredrik move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Fredrik take some risk or not?

  • If necessary, they will be ready to take risks.

You And Fredrik

Personality Compatibility


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