Fredrik Baral in

Fredrik Baral

Trailblazer · DISC type DI
Head of Operations and Customer Success at AbeBooks, an Amazon company
📍 Victoria, British Columbia, Canada

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
18 Years
Current Role
Head of Operations and Customer Success
Job Level
Mid-senior
Location
Victoria, British Columbia, Canada
Personality Overview

How Fredrik shows up

Charismatic
Values Relationships
Persuasive

They prefer to ensure that they are in control of the situation. They are more likely to accept new and exciting technologies. They are charming and can persuade others to support their decisions.

Priorities

Topics Fredrik cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

9-2021
Head of Operations and Customer Success
AbeBooks, an Amazon company
2-2020 - 9-2021
Senior Program Manager, Customer Operations (Support, Risk, and Success)
AbeBooks, an Amazon company
2-2018 - 2-2020
Senior Manager, Customer Support and Trust
AbeBooks, an Amazon company
10-2012 - 7-2015
Senior Manager, CinemaNow
Best Buy Canada
6-2010 - 10-2012
Merchandise Manager, New Business
Best Buy Canada
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1996 - 1997
Bachelor's degree
Simon Fraser University
1997 - 1999
Diploma in Marketing Management
British Columbia Institute of Technology
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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