Gareth Drew

Go-getter
DISC Type : d

Head of Transformation & Operational Development at Sainsbury's

United Kingdom

Overview

Gareth has a 20-year retail career, rising from the shop floor to enterprise strategy leadership at Sainsburys, Currys, and Halfords. Holding an MBA from The Open University, he specializes in customer-centric strategy and transformation. Colleagues describe him as a customer-focused, dedicated, and creative problem-solver.


His extensive two-decade career in retail began on the shop floor of a Currys store in Devon.

Personality Overview

Decisive

Challenger

Vision Oriented

They respond well to confident salespeople.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Customer-Centric Strategy
His entire career, from the shop floor to enterprise strategy, has focused on driving customer value propositions for major FTSE retailers like Sainsbury's and Halfords.
Retail Transformation
He leads transformation and operational development, advising on strategic roadmaps and managing large-scale programmes for major retail brands.
Empowering Leadership
Recommendations repeatedly praise his ability to listen to and empower his teams, leading to successful cross-functional outcomes and positive work environments.

Media Appearances

Gareth has no verified media appearances

Work History

2-2025
Head of Transformation & Operational Development at Sainsbury's
7-2024 - 2-2025
Head of Digital Development & Propositions at Sainsbury's
9-2023
Independent Strategy Consultant at Self-employed
6-2022 - 9-2023
Head Of Customer Proposition and Category Strategy at Halfords
11-2020 - 6-2022
Senior Customer Value Strategy Manager at Dixons Carphone

Education

BA Business Management from University of Exeter
Master of Business Administration - MBA from The Open University

More Information

Social Presence :

Prographics :

Exp : 20 Location : United Kingdom Job Level : Mid-senior Designation : Head of Transformation & Operational Development at Sainsbury's
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Insights For Selling To Gareth

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Highlight the competitive differentiation of your product
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Don't try too hard to get friendly, let it happen with time
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gareth is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Gareth

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Gareth move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Gareth take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Gareth

Personality Compatibility


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