Garrett Jockel

Examiner
DISC Type : sc

Vice President of Product at myKaarma

Greater Pittsburgh Region, United States

Overview

Garrett is the Vice President of Product at myKaarma, focusing on creating exceptional customer interactions in the automotive sector. An entrepreneur who studied at Duquesne University, he founded two companies, PocketExpert and SMI Safety Maintenance Inspection, both of which were acquired by myKaarma. Colleagues describe him as a "consummate leader" and "gifted executive. "

Based in Pittsburgh, Garrett is a family man who actively engages with the local tech community by sharing opportunities at myKaarmas Pittsburgh office. He has also been involved in community service, having served on a board for Big Brothers Big Sisters of Greater Pittsburgh.

He successfully founded and sold two automotive technology companies to his current employer, myKaarma.

Personality Overview

Late Adopter

Tough To Convince

Overcautious

They do not like taking risks at all and go for proven options in the end.  They tend to be clear about their needs and limitations and are unlikely to promise too much. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Customer Experience
His role and personal mission are centered on creating "Exceptional Interactions. " He frequently and publicly praises his team members for delivering outstanding customer support.
Automotive Technology
He is a serial entrepreneur in this space, having founded two companies that provide communication, payment, and inspection solutions for automotive dealerships before joining myKaarma.
Entrepreneurship
With a background in Entrepreneurship from Duquesne University, he successfully founded, built, and exited two companies, demonstrating a clear passion for building businesses from the ground up.

Media Appearances

Garrett has no verified media appearances

Work History

11-2024
Vice President of Product at myKaarma
2-2023 - 11-2024
Vice President Customer Experience at myKaarma
6-2021 - 2-2023
Executive Vice President (PocketExpert Division) at myKaarma
7-2014 - 6-2021
Founder at PocketExpert
1-2007 - 6-2021
Chief Executive Officer at SMI Safety Maintenance Inspection

Education

2005 - 2009
Entrepreneurship from Duquesne University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Pittsburgh Region, United States Job Level : Senior Designation : Vice President of Product at myKaarma
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Insights For Selling To Garrett

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Garrett is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Garrett

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Garrett move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Garrett take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Garrett

Personality Compatibility


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