Gene Dillon

Enthusiast
DISC Type : i

Director of Software Solutions at TouchSource

Boulder, Colorado, United States

Overview

Gene Dillon is the Director of Software Solutions at TouchSource, where he has been instrumental in the companys tenfold growth over two decades. He leads software strategy, UI/UX design, and product delivery for the companys digital signage and interactive directory solutions, managing a high-performing team.

Residing in the Boulder, Colorado area, Gene is active in the local tech scene through his interest in professional communities like ProductTank Denver. He also uses his professional network to advocate for charitable causes.

He recently led the entire lifecycle of TouchSources new VCL+ (Visual Content Loop) feature, from ideation and mockups to final product delivery.

Personality Overview

Optimistic

Consensus Focused

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They are more about building relationships than just cutting deals.

Topics They Care About

UI/UX Leadership
He has directed user interface and user experience design for over twenty years, focusing on ensuring the highest standards of usability and simplicity in products.
Digital Signage Solutions
A key figure at an industry-leading digital signage company for two decades, playing a central role in its sustained success and significant growth.
End-to-End Product Delivery
Demonstrated his leadership by guiding the new VCL+ feature from initial concept and UI mockups all the way through to its final delivery and release.

Media Appearances

Gene Dillon – Author Page. Featured in TouchSource

See Now

Work History

11-2025
Director of Software Solutions at TouchSource
1-2023 - 11-2025
Creative Director - Product Design at TouchSource
1-2018 - 12-2022
Creative Director - Head of Creative Production at TouchSource
6-1994 - 12-2004
Website Designer and Programmer at Gene Dillon, Self-Employed
1-2000 - 12-2002
Senior Web Designer at Par Avance / Tridog Interactive

Education

Gene has no verified education history

More Information

Social Presence :

Prographics :

Exp : 16 Location : Boulder, Colorado, United States Job Level : Mid-senior Designation : Director of Software Solutions at TouchSource
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Insights For Selling To Gene

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Give them the opportunity to lead the conversation where possible
  • Compliment them about their personality if you get a chance

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gene is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Gene

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Gene move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Gene take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Gene

Personality Compatibility


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