Geoff Land

Enthusiast
DISC Type : i

Taking life easier at Renovator of an Old Coach House

Birmingham, England, United Kingdom

Overview

Geoff Land is a seasoned business leader with nearly 50 years of experience in the telecoms and IT industries. As CEO of Infinity CCS, he specialized in contact center solutions and led the company through its acquisition by Dura Software. Colleagues describe him as an inspirational, professional, and client-focused leader.

After retiring in 2024, Geoff is now focused on personal projects, including renovating an old coach house in Monmouthshire where he lives with his family. He has a passion for developing people and enjoys walking, working on his property, and logic puzzles.

Unique fact: After a five-decade career in technology, he has transitioned to a hands-on life, enjoying the challenge of renovating a historic property.

Personality Overview

Story Driven

Amiable & Agreeable

Consensus Focused

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Contact Center Tech
As the former CEO of Infinity CCS, he has deep expertise in workflow engines, cloud applications, and improving customer experience through technology.
Client Value Creation
His personal philosophy is centered on helping clients build value in their enterprises and delivering positive outcomes.
Team Development
He believes that developing and supporting a team of professionals is as important as delivering results for a client.

Media Appearances

Geoff has no verified media appearances

Work History

6-2024
Taking life easier at Renovator of an Old Coach House
11-2023 - 5-2024
Chief Operations Officer at Infinity CCS Ltd
1-2014 - 10-2023
Chief Executive Officer at Infinity CCS Ltd
12-2012 - 12-2013
Director of Operations at Infinity CCS Ltd
7-2008 - 11-2012
General Manager, Bright Star Communications at Bright Star Communications

Education

2003 - 2006
MBA from University of Liverpool
1974 - 1978
City and Guilds from University of Aston, UK

More Information

Social Presence :

Prographics :

Exp : 23 Location : Birmingham, England, United Kingdom Job Level : N/A Designation : Taking life easier at Renovator of an Old Coach House
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Insights For Selling To Geoff

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Ask them how their day is going or exchange some other pleasantries
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Geoff is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Geoff

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Geoff move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Geoff take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Geoff

Personality Compatibility


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