George Pentzakis in

George Pentzakis

Judge · DISC type Dc
Director of Product Management at Sprinklr
📍 Woodstock, Georgia, United States

George is a dynamic leader with over 20 years of expertise in Operations and Workforce Management, currently serving as the Director of Product Management at Sprinklr. An MBA graduate from Kennesaw State University, he is focused on enhancing customer experience and operational efficiency. People who have worked with him describe him as dependable, knowledgeable, and well-respected.

He is also a passionate mentor and trainer, with more than 15 years of experience developing high-performance teams. He is skilled in motivating and developing professionals to identify opportunities, add value, and meet customer demands, a commitment that complements his primary leadership roles.

Unique Fact: George holds a professional certification from the International Customer Management Institute (ICMI).

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Experience
22 Years
Current Role
Director of Product Management
Job Level
Mid-senior
Location
Woodstock, Georgia, United States
Personality Overview

How George shows up

Features Driven
Objective Thinker
Generally Skeptic

They like to stay in control of the negotiation or defining of the terms. They put a lot of effort into ensuring personal success. They prefer to move quickly, and expect the same from others.

Priorities

Topics George cares about

Workforce Management
His career spans over two decades, focusing on WFM for strategic planning, forecasting, and enhancing efficiency in multinational contact centers.
Customer Experience
A core focus of his career is leveraging technology and strategic planning to improve the customer experience (CX) and drive satisfaction.
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Career

Work history

7-2025
Director of Product Management
Sprinklr
10-2023 - 2-2025
Workforce Management Sr. Manager
General Dynamics Information Technology
5-2023 - 7-2023
Operations Analytics Director
Cisive
9-2021 - 3-2023
Sr. Manager of Workforce Management
Tory Burch
10-2020 - 9-2021
Sr. Manager of Workforce Management
Christian Care Ministry
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
8-2021 - 4-2023
Master of Business Administration - MBA
Kennesaw State University - Michael J. Coles College of Business
5-2020 - 5-2021
Bachelor of Business Administration (BBA)
Kennesaw State University - Michael J. Coles College of Business
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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