George Pentzakis in

George Pentzakis

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Director of Product Management at Sprinklr
📍 Woodstock, Georgia, United States

George is a dynamic leader with over 20 years of expertise in Operations and Workforce Management, currently serving as the Director of Product Management at Sprinklr. An MBA graduate from Kennesaw State University, he is focused on enhancing customer experience and operational efficiency. People who have worked with him describe him as dependable, knowledgeable, and well-respected.

He is also a passionate mentor and trainer, with more than 15 years of experience developing high-performance teams. He is skilled in motivating and developing professionals to identify opportunities, add value, and meet customer demands, a commitment that complements his primary leadership roles.

Unique Fact: George holds a professional certification from the International Customer Management Institute (ICMI).

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Experience
22 Years
Current Role
Director of Product Management
Job Level
Mid-senior
Location
Woodstock, Georgia, United States
Personality Overview

How George shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics George cares about

Workforce Management
His career spans over two decades, focusing on WFM for strategic planning, forecasting, and enhancing efficiency in multinational contact centers.
Customer Experience
A core focus of his career is leveraging technology and strategic planning to improve the customer experience (CX) and drive satisfaction.
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Career

Work history

7-2025
Director of Product Management
Sprinklr
10-2023 - 2-2025
Workforce Management Sr. Manager
General Dynamics Information Technology
5-2023 - 7-2023
Operations Analytics Director
Cisive
9-2021 - 3-2023
Sr. Manager of Workforce Management
Tory Burch
10-2020 - 9-2021
Sr. Manager of Workforce Management
Christian Care Ministry
In the press

Media appearances

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Education
8-2021 - 4-2023
Master of Business Administration - MBA
Kennesaw State University - Michael J. Coles College of Business
5-2020 - 5-2021
Bachelor of Business Administration (BBA)
Kennesaw State University - Michael J. Coles College of Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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