Geraldine Waters

Examiner
DISC Type : cs

Team Leader at icare NSW

Greater Sydney Area, Australia

Overview

Geraldine is a dedicated Team Leader at icare NSW with a unique background combining psychology and public sector management. She is passionate about leading high-achieving teams to adopt a human-centered approach, particularly in coordinating rehabilitation and care for individuals with severe injuries.

Her experience is rooted in direct psychological support, having previously assisted families in managing childhood behavioural issues stemming from Autism.

She holds a Graduate Certificate in Public Sector Management from Flinders University and a Bachelor of Psychology (Honours).

Personality Overview

Status Quo Seeker

Unexpressive

Tough To Convince

They are thorough and always follow a systematic approach.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Human-Centred Care
Her stated professional objective is to help others take a human-centered approach in everything they do, especially within care and rehabilitation services.
Rehabilitation Management
Her career has focused on managing teams that coordinate treatment, rehab, and care for people severely injured in motor vehicle accidents or with brain/spinal injuries.
Child Psychology
Previously worked as a psychologist at Konfident Kids, assisting families in managing behavioural issues in children, often as a result of Autism.

Media Appearances

Geraldine has no verified media appearances

Work History

12-2018
Team Leader at icare NSW
10-2015
Senior Coordinator at icare Lifetime Care
6-2014
Service Development and Review officer at LTCS
2-2012
Co-ordinator at LTCS
6-2007 - 2-2012
Psychologist at Konfident Kids

Education

2013 - 2013
Graduate Certificate in Public Sector Management from Flinders University
1998 - 2003
Bachelor of Psychology (Honours) from University of New England (AU)

More Information

Social Presence :

Prographics :

Exp : 22 Location : Greater Sydney Area, Australia Job Level : Senior Designation : Team Leader at icare NSW
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Insights For Selling To Geraldine

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Ask them which other stakeholders would be important for this purchase decision
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Geraldine is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Geraldine

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Geraldine move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Geraldine take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Geraldine

Personality Compatibility


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