Germán Arretch

Observer
DISC Type : ci

Atención al cliente at Hospital Italiano de Buenos Aires

Buenos Aires, Buenos Aires Province, Argentina

Overview

Germán works in customer service and administration within the healthcare sector, with experience at Hospital Italiano and Grupo OSDE. His background includes retail management, where he supervised teams and handled financial operations. He studied Kinesiología y Fisiatría at the University of Buenos Aires, bringing a unique clinical perspective to his administrative roles.

His education in Kinesiology and Physiatry suggests a deep-seated interest in health and physical wellness. Professionally, he follows major healthcare and consumer goods companies like Johnson & Johnson and Unilever, indicating an interest in corporate operations within these large-scale industries.

He has completed a specialized course in the detection and counterfeiting of currency.

Personality Overview

Assertive

Example Seeker

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Healthcare Administration
Experience in patient-facing and affiliations analysis roles at major Buenos Aires healthcare institutions like Hospital Italiano and Grupo OSDE.
Customer Experience
A consistent theme across his career, from managing client services in healthcare to overseeing customer interactions in a retail environment.
Retail Management
Previously managed a team of approximately 10 people and handled key financial operations, including cash flow and currency management, in a retail setting.

Media Appearances

Germán has no verified media appearances

Work History

7-2018
Atención al cliente at Hospital Italiano de Buenos Aires
11-2012 - 7-2018
Analista de afiliaciones at Grupo OSDE
12-2007 - 10-2012
Encargado at El Mundo del Juguete S.A

Education

Kinesiología y Fisiatría from University of Buenos Aires

More Information

Social Presence :

Prographics :

Exp : 17 Location : Buenos Aires, Buenos Aires Province, Argentina Job Level : N/A Designation : Atención al cliente at Hospital Italiano de Buenos Aires
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Insights For Selling To Germán

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them understand the risk aspect fully while inspiring confidence
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Germán is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Germán

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Germán move?

  • They like to analyze well and then make their decisions.
  • Can Germán take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Germán

Personality Compatibility


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