Ranjeet Kumar in

Ranjeet Kumar

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Service Delivery Manager at Accenture in India
📍 Gurgaon, Haryana, India

Ranjeet Kumar is a results-oriented Service Delivery Manager at Accenture with over 18 years of experience in IT Service Management. He has a proven track record in optimizing processes and leading teams in incident, change, and problem management to ensure client satisfaction and achieve organizational goals.

He is certified as both an Amazon Web Services Cloud Practitioner and an ISO/IEC 20000 IT Service Management Lead Auditor, combining modern cloud knowledge with established service management standards.

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Experience
18 Years
Current Role
Service Delivery Manager
Job Level
Middle
Location
Gurgaon, Haryana, India
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Ranjeet cares about

ITSM Optimization
His entire career is focused on optimizing IT Service Management, including leading incident, change, and problem management with a focus on continuous improvement.
Service Delivery
As a Service Delivery Manager, he is responsible for leading teams to provide high-quality services and maintain strong client satisfaction.
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Career

Work history

9-2019
Service Delivery Manager
Accenture in India
5-2012 - 8-2019
Problem Manager
Accenture
1-2009 - 4-2012
SENIOR SPECIALIST
HCL Technologies (Infrastructure Services Division)
10-2007 - 1-2009
Sr. Analyst
Patni Computer Systems
12-2006 - 10-2007
Technical Support Officer
Convergys
In the press

Media appearances

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Education
2001 - 2004
Diploma
AITH, Kanpur
1998 - 2000
10+2
Dayawati Modi Public School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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Parfumerie
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