Gheanna Emelia

Enthusiast
DISC Type : i

Senior Manager, DTC & Customer Experience at Momofuku

Los Angeles, California, United States

Overview

Gheanna has no verified overview

Personality Overview

Story Driven

Consensus Focused

Non-Confrontational

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Gheanna has no verified topics they care about

Media Appearances

Gheanna has no verified media appearances

Work History

9-2023
Senior Manager, DTC & Customer Experience at Momofuku
7-2021 - 6-2023
Customer Experience Manager at Houseplant
4-2020 - 5-2021
Customer Experience Manager at Year & Day
10-2015 - 2-2016
Project Manager at The MP Shift
8-2012 - 2-2020
Customer Experience at Everlane

Education

2008 - 2012
Bachelor's degree from New York University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Los Angeles, California, United States Job Level : Middle Designation : Senior Manager, DTC & Customer Experience at Momofuku
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Insights For Selling To Gheanna

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence

DONT's

  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gheanna is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Gheanna

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Gheanna move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Gheanna take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Gheanna

Personality Compatibility


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