Gillian Charnley MCIPS

Observer
DISC Type : ic

Head of Procurement at Biffa

Accrington, England, United Kingdom

Overview

Gillian is the Head of Procurement at Biffa, bringing extensive experience from the outsourcing industry. With a background in transformation, negotiation, and category management from roles at JLL and Heathrow Airport, she is a strong consulting professional holding an MCIPS certification.

She is passionate about sustainability and advancing female professionals within the waste management sector. Gillian actively participates in industry events to stay at the forefront of innovation, such as celebrating the opening of new sustainable energy facilities.

She recently attended the opening of the world’s largest state-of-the-art residual waste energy generator.

Personality Overview

Value Driven

Assertive

Example Seeker

They are generally strong communicators and are not easy to convince.  They are likely to ask many questions and look heavily for supporting information. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Sustainable Procurement
Her role involves driving Biffa's sustainability strategy, and she actively attends events for innovative projects like new energy-from-waste power stations.
Women in Waste
She proudly attended a "Women in Waste" industry event, signaling her support for advancing female professionals in the sector.
Procurement Transformation
Her professional history demonstrates expertise in transforming procurement functions within the outsourcing and offshoring industries.

Media Appearances

Gillian has no verified media appearances

Work History

8-2025
Head of Procurement at Biffa
10-2022 - 7-2025
Group Client Sourcing Director at JLL
10-2020 - 10-2022
Client Sourcing Director at JLL
6-2019 - 9-2020
Interim Supply Chain Director at JLL
1-2019 - 6-2019
Senior Procurement Consultant at HEATHROW AIRPORT LIMITED

Education

MCIPS from CIPS
Post Graduate Diploma from Post Graduate Diploma

More Information

Social Presence :

Prographics :

Exp : 13 Location : Accrington, England, United Kingdom Job Level : Mid-senior Designation : Head of Procurement at Biffa
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Insights For Selling To Gillian

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Help them realize that there is no personal risk in making this decision
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gillian is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Gillian

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Gillian move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Gillian take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Gillian

Personality Compatibility


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