Gilson C. in

Gilson C.

Critic · DISC type C
Diretor Executivo at Phonoway Soluções
📍 São Paulo, São Paulo, Brazil

Gilson C. is the Executive Director at Phonoway Soluções, with a background in IT directorship and a degree in Information Systems Administration. He is focused on providing advanced, accessible technology solutions to enhance customer experience and build personalized communication journeys.

He places a high value on professional relationships, expressing gratitude for clients, partners, and collaborators. Gilson follows major enterprise technology companies and shows a keen interest in the achievements of business education institutions like FIA Business School.

He champions the concept of delivering cutting-edge technology at a fair price, making sophisticated tools accessible.

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Experience
19 Years
Current Role
Diretor Executivo
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Gilson shows up

Objective Thinker
Negotiator
ROI Driven

They prefer to analyze logically and value objective facts over emotions. It is very likely that they will negotiate pricing or other important terms. They like to take decisions independently and do not seek others' support often.

Priorities

Topics Gilson cares about

AI in Customer Service
Promotes his company's Brik Omni platform, which integrates AI agents, WhatsApp, and human service to build personalized customer journeys without needing a programmer.
Interaction Analytics
Advocates for moving beyond NPS surveys by using tools like Brik Sense to analyze all customer interactions, yielding richer data for building loyalty.
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Career

Work history

1-2007
Diretor Executivo
Phonoway Soluções
Diretor de T.I
SPCOM SA
Field Technician
Siemens Enterprise Communications
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Education details unavailable
FIA Business School
1996 - 2001
Bacharelado em Administração de Sistemas de Informação
Centro Universitário Ibero-Americano
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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