Gilson C. in

Gilson C.

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Diretor Executivo at Phonoway Soluções
📍 São Paulo, São Paulo, Brazil

Gilson C. is the Executive Director at Phonoway Soluções, with a background in IT directorship and a degree in Information Systems Administration. He is focused on providing advanced, accessible technology solutions to enhance customer experience and build personalized communication journeys.

He places a high value on professional relationships, expressing gratitude for clients, partners, and collaborators. Gilson follows major enterprise technology companies and shows a keen interest in the achievements of business education institutions like FIA Business School.

He champions the concept of delivering cutting-edge technology at a fair price, making sophisticated tools accessible.

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Experience
19 Years
Current Role
Diretor Executivo
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Gilson cares about

AI in Customer Service
Promotes his company's Brik Omni platform, which integrates AI agents, WhatsApp, and human service to build personalized customer journeys without needing a programmer.
Interaction Analytics
Advocates for moving beyond NPS surveys by using tools like Brik Sense to analyze all customer interactions, yielding richer data for building loyalty.
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Career

Work history

1-2007
Diretor Executivo
Phonoway Soluções
Diretor de T.I
SPCOM SA
Field Technician
Siemens Enterprise Communications
In the press

Media appearances

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Education
Education details unavailable
FIA Business School
1996 - 2001
Bacharelado em Administração de Sistemas de Informação
Centro Universitário Ibero-Americano
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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