Giovanni Ragosa in

Giovanni Ragosa

Login to view DISC.
Manager, Solution Consulting - Customer Workflows at ServiceNow
📍 Rome, Latium, Italy

Giovanni Ragosa leads Solution Consulting for Customer Workflows at ServiceNow for the Mediterranean area. An Electronic Engineering graduate, his career began in IPTV/WebTV before moving to EMC as a storage specialist, showcasing a deep expertise in diverse technology architectures from new media to enterprise IT.

Beyond his professional life, Giovanni is a technology enthusiast with a clear appreciation for iconic entertainment brands. He follows The Walt Disney Company, Walt Disney Animation Studios, and The LEGO Group, and has shown his enthusiasm for pop culture like Star Wars online.

Unique fact: He spent over four years working in the niche field of IPTV and WebTV environments before transitioning into enterprise storage.

Read the full overview →
Experience
19 Years
Current Role
Manager, Solution Consulting - Customer Workflows
Job Level
Middle
Location
Rome, Latium, Italy
Personality Overview

How Giovanni shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Giovanni cares about

Customer Workflows
As a Manager at ServiceNow, he specializes in Customer Service Management and Field Service Management solutions for the Mediterranean region.
Storage Architectures
Previously worked as an Isilon Storage Specialist and Account System Engineer at EMC, demonstrating a strong background in enterprise storage.
+4 more topics Login to view topics
Career

Work history

3-2024
Manager, Solution Consulting - Customer Workflows
ServiceNow
3-2023 - 3-2024
Advisory Solution Consultant & CIWF Team Lead Emea South
ServiceNow
9-2018 - 3-2023
Senior Solution Consultant, Customer Workflow
ServiceNow
5-2013 - 8-2018
Account System Engineer
EMC
5-2011 - 5-2013
Sales Engineer (Isilon Specialist)
EMC
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2000 - 2006
Electroning Engineering
Università degli studi Roma TRE
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other ServiceNow Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Giovanni. Free, 10 seconds.