Giuseppe Spera

Researcher
DISC Type : Cs

Advisory Solution Consultant at ServiceNow

Rome, Latium, Italy

Overview

Giuseppe is an Advisory Solution Consultant at ServiceNow, with extensive experience in technical sales and designing solutions for enterprise customers. He holds an Engineers Degree and previously spent nearly 15 years at Genesys. Colleagues describe him as a committed and high-quality presales specialist with excellent technical and personal skills.

After a successful 15-year tenure at Genesys, he recently embarked on a new professional adventure with ServiceNow.

Personality Overview

Process Focused

Cost Conscious

ROI Seeker

They do not like taking risks at all and go for proven options in the end.  The only way to convince them is by showing them examples and ample proof. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Solution Consulting
His entire career, from HP and Genesys to ServiceNow, has been focused on translating customer requirements into tangible business and technical solutions for large accounts.
Customer Experience (CX)
With nearly 15 years at CX-leader Genesys and multiple Genesys Cloud certifications, this is a core area of his professional expertise.
Enterprise Presales
He has a long track record of supporting sales forces with proposals, presentations, and technical advice for strategic accounts like TIM, POSTE ITALIANE, and ENEL.

Media Appearances

Giuseppe has no verified media appearances

Work History

6-2025
Advisory Solution Consultant at ServiceNow
1-2012 - 5-2025
Sr. Solutions Consultant at Genesys
10-2010 - 12-2011
Genesys Presales Specialist at Alcatel-Lucent Enterprise
9-2006 - 10-2010
Presales Technical Consultant at HP
12-2005 - 8-2006
Solution and Service Architect at Enterprise Digital Architects

Education

1996 - 2005
Engineer’s Degree from Università degli Studi di Napoli Federico II
1991 - 1996
High School Diploma from Liceo Scientifico

More Information

Social Presence :

Prographics :

Exp : 20 Location : Rome, Latium, Italy Job Level : N/A Designation : Advisory Solution Consultant at ServiceNow
URL has been copied!

Insights For Selling To Giuseppe

During A Call Or A Meeting

DO's

  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • Preferably use email to follow up with them instead of phone or Linkedin, engage by asking question or opinions
  • Actively address their concerns around change, risk, and acceptance by users

DONT's

  • Avoid emotional and informal language, stay objective and to the point instead
  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Giuseppe is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Giuseppe

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Giuseppe move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Giuseppe take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Giuseppe

Personality Compatibility


Other ServiceNow Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.