Gislaine Arenhart in

Gislaine Arenhart

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Gerente de Operações CSC | Planejamento e Performance at Lojas Renner S.A.
📍 Porto Alegre, Rio Grande do Sul, Brazil

Gislaine is an Operations Manager at Lojas Renner S. A. with over 20 years of experience in customer relations, strategic operations, and team management. An MBA graduate from ULBRA, she is recognized by colleagues as a competent, transparent, and dedicated leader focused on continuous improvement and achieving results.

During her time at ABS Brasil, her management of operations contributed to winning national awards from ABT and the Prêmio Nacional de Telesserviços.

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Experience
23 Years
Current Role
Gerente de Operações CSC | Planejamento e Performance
Location
Porto Alegre, Rio Grande do Sul, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Gislaine cares about

Customer Experience
Her career focus is on customer relationship management, having implemented numerous projects centered on improving the customer journey and fostering strong connections.
Corporate Culture
She frequently expresses pride in her company's culture, emphasizing diversity, respect for employees, and creating an enchanting work environment.
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Career

Work history

8-2024
Gerente de Operações CSC | Planejamento e Performance
Lojas Renner S.A.
4-2019 - 7-2024
Gerente de Operações CSC | Crédito e Cobrança
Lojas Renner S.A.
9-2017 - 3-2019
Coordenadora da Central de Crédito e Cobrança
Lojas Renner S.A.
5-2002 - 8-2017
Gerente de Operações Call Center
ABS Brasil Soluções em Relacionamento
In the press

Media appearances

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Education
2017 - 2018
MBA em Gestão Estratégica de Negócios
ULBRA
2008 - 2014
Secretariado Executivo Trilíngue
ULBRA
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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