Gislaine Arenhart in

Gislaine Arenhart

Critic · DISC type C
Gerente de Operações CSC | Planejamento e Performance at Lojas Renner S.A.
📍 Porto Alegre, Rio Grande do Sul, Brazil

Gislaine is an Operations Manager at Lojas Renner S. A. with over 20 years of experience in customer relations, strategic operations, and team management. An MBA graduate from ULBRA, she is recognized by colleagues as a competent, transparent, and dedicated leader focused on continuous improvement and achieving results.

During her time at ABS Brasil, her management of operations contributed to winning national awards from ABT and the Prêmio Nacional de Telesserviços.

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Experience
23 Years
Current Role
Gerente de Operações CSC | Planejamento e Performance
Location
Porto Alegre, Rio Grande do Sul, Brazil
Personality Overview

How Gislaine shows up

Critic
Negotiator
Precise

They don’t appreciate bells and whistles unless backed by data. They choose to analyze logically and value facts to emotions. They are quite likely to negotiate on pricing or other key terms.

Priorities

Topics Gislaine cares about

Customer Experience
Her career focus is on customer relationship management, having implemented numerous projects centered on improving the customer journey and fostering strong connections.
Corporate Culture
She frequently expresses pride in her company's culture, emphasizing diversity, respect for employees, and creating an enchanting work environment.
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Career

Work history

8-2024
Gerente de Operações CSC | Planejamento e Performance
Lojas Renner S.A.
4-2019 - 7-2024
Gerente de Operações CSC | Crédito e Cobrança
Lojas Renner S.A.
9-2017 - 3-2019
Coordenadora da Central de Crédito e Cobrança
Lojas Renner S.A.
5-2002 - 8-2017
Gerente de Operações Call Center
ABS Brasil Soluções em Relacionamento
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2017 - 2018
MBA em Gestão Estratégica de Negócios
ULBRA
2008 - 2014
Secretariado Executivo Trilíngue
ULBRA
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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