Giuseppe Picarella

Critic
DISC Type : C

Advisory Solution Consultant at ServiceNow

Italy

Overview

Giuseppe Picarella is an Advisory Solution Consultant at ServiceNow with extensive experience in IT service management, solution selling, and project management across roles at HCL Technologies and CA Technologies. He holds certifications as a Scrum Master and in ITIL and Value Selling, underscoring his expertise in delivering technology solutions.

He recently completed the “Now Assist: Generative AI made for Everyone” certification from ServiceNow.

Personality Overview

Precise

ROI Driven

Information Seeker

They prefer to analyze logically and value objective facts over emotions.  Unless the value is proven by data, they are unlikely to value fancy features. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Generative AI
Recently completed a certification in ServiceNow's Generative AI, demonstrating a focus on applying emerging AI technology to business solutions.
IT Service Delivery
His career is built on improving IT service delivery, supported by an ITIL certification and skills in incident, change, and infrastructure management.
Value Selling
As a certified Value Selling professional in a solution consulting role, he is focused on aligning technology solutions with tangible business outcomes for clients.

Media Appearances

Giuseppe has no verified media appearances

Work History

3-2023
Advisory Solution Consultant at ServiceNow
12-2021 - 3-2023
Sr. Solution Consultant at ServiceNow
4-2019 - 12-2021
Senior project manager at HCL Technologies
4-2009 - 3-2019
Project Manager at CA Technologies
2005 - 2009
Senior Consultant at Computer Associates

Education

2000 - 2001
Cisco Networking Academy Program from Cisco
1997 - 1999
Formazione Post-Diploma from Scuola di Formazione Elis
1992 - 1997
Diploma scuola superiore from I.I.S.S. J. von Neumann

More Information

Social Presence :

Prographics :

Exp : 25 Location : Italy Job Level : Senior Designation : Advisory Solution Consultant at ServiceNow
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Insights For Selling To Giuseppe

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Be ready to answer many clarity-seeking questions and requests for information
  • Be formal and objective, they will appreciate it more

DONT's

  • Do not use very emotional or colorful language
  • Don't give superficial answers, they are easily rattled by them
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Giuseppe is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Giuseppe

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Giuseppe move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Giuseppe take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Giuseppe

Personality Compatibility


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