Glendon (Glen) Crain in

Glendon (Glen) Crain

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Customer Experience Specialist at Identifi
📍 Tarpon Springs, Florida, United States

A versatile operations and training professional with over 15 years of experience in the mortgage services, software implementation, and customer onboarding sectors. He has a proven track record of leading teams, streamlining processes, and enhancing customer satisfaction. He also holds a degree in Culinary Arts from Keiser University.

His background in culinary arts suggests a creative and detail-oriented approach that complements his technical and corporate career. While his professional life is focused on finance and technology, this unique educational path points to a personal passion for cooking and hospitality.

He is a trained culinary professional with a degree in Culinary Arts.

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Experience
12 Years
Current Role
Customer Experience Specialist
Job Level
Junior
Location
Tarpon Springs, Florida, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Glendon cares about

ECM Implementation
Configures and implements Enterprise Content Management (ECM) systems for financial institutions, delivering both administrative and end-user training.
Corporate Training
Has extensive experience developing training curricula and delivering live and virtual training across all departments for new and existing employees.
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Career

Work history

5-2023
Customer Experience Specialist
Identifi
5-2021 - 5-2023
PerfectDocs National Account Executive
Nationwide Title Clearing, Inc.
5-2018 - 5-2021
Strategic Onboarding Specialist SE Region / Corporate Trainer
Guaranteed Rate Affinity
8-2017 - 5-2021
Corporate Trainer
Guaranteed Rate Affinity
10-2016 - 8-2017
Regional Loan Officer Training Manager / Onboarding Specialist / Encompass Admin - NMLS #1556004
Sunbelt Lending Services
In the press

Media appearances

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Education
2008 - 2010
Culinary Arts and Related Services
Keiser University - Sarasota, Fl.
Education details unavailable
East Bay High School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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