Godson Fernandes

Inspirer
DISC Type : id

Principal Customer Success Manager at MuleSoft

Greater Sydney Area, Australia

Overview

Godson is a Principal Customer Success Manager at MuleSoft, specializing in enabling business agility. With a deep background in enterprise cloud architecture from his time at Oracle, he focuses on connecting applications, data, and devices across on-premise and cloud environments to drive customer success.


His primary professional mission is helping customers achieve business agility through integrated data and application strategies.

Personality Overview

Charming & Persuasive

Generous

Decisive

They respond well to objective pitches but also attach some value to relationships.  They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Business Agility
His headline states his focus is enabling customers to achieve business agility by connecting applications, data, and devices.
Cloud Architecture
Held roles like Principal Enterprise Cloud Architecture and Customer Success Manager for Cloud Services at Oracle.
Customer Success
His current and previous roles are focused on high-level customer success management in the technology sector.

Media Appearances

Godson has no verified media appearances

Work History

2-2022
Principal Customer Success Manager at MuleSoft
6-2020 - 2-2022
Principal Enterprise Cloud Architecture - Platform and Infrastructure Services (OCI) at Oracle
6-2015 - 5-2020
Customer Success Manager, Platform and Infrastucture Cloud Services at Oracle
9-2011 - 5-2015
Pre Sales at Oracle
11-2006 - 9-2011
Lead Oracle Database Administrator at Acxiom

Education

Godson has no verified education history

More Information

Social Presence :

Prographics :

Exp : 20 Location : Greater Sydney Area, Australia Job Level : Middle Designation : Principal Customer Success Manager at MuleSoft
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Insights For Selling To Godson

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Acknowledge their status and position during the conversation
  • Focus on the big picture and the strategic value of your product

DONT's

  • Don’t be very informal even if they are being so themselves
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Godson is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Godson

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Godson move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Godson take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Godson

Personality Compatibility


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