Grace Varela

Sharpshooter
DISC Type : CD

Europe Customer Success Manager at GoContact

Lisbon Metropolitan Area, Portugal

Overview

Grace has no verified overview

Personality Overview

Thorough Evaluator

Rigorous & Demanding

Fast But Analytical

More than the product, they care about the effectiveness of the product.  They are very proud of what they do. They like to act fast and expect others to do the same.

Topics They Care About

Grace has no verified topics they care about

Media Appearances

Grace has no verified media appearances

Work History

3-2023
Europe Customer Success Manager at GoContact
11-2022 - 3-2023
International Project Manager at GoContact
4-2021 - 3-2023
France Sales Team -Disrupting the path on the potential of cloud services at Eagle Eye Networks
1-2019 - 3-2021
Inside Sales Team Lead, Southern Europe at Motorola Solutions
6-2015 - 1-2017
Central Inside Sales Representative at Avigilon

Education

2019 - 2021
International MBA & Project Management Master from ENEB - Escuela de Negocios Europea de Barcelona
2011 - 2011
CSE from Cisco learning Partner-Rumos
2009 - 2009
TOPS from Teleperformance
2004 - 2008
Licentiate degree from Setúbal School of Technology Polytechnic Institute of Setúbal
1990 - 1993
High Scholl Degree from Escola C+S do Barreiro

More Information

Social Presence :

Prographics :

Exp : 24 Location : Lisbon Metropolitan Area, Portugal Job Level : Middle Designation : Europe Customer Success Manager at GoContact
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Insights For Selling To Grace

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Objectively showcase the impact that your product creates
  • Refer to testimonials from well-known industry leaders

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Grace is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Grace

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Grace move?

  • They can take decisions very fast if you manage to convince them.
  • Can Grace take some risk or not?

  • The risks don’t matter much to them.

You And Grace

Personality Compatibility


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