Grady Knight

Enigma
DISC Type : idc

Head of Operational Excellence, COE and PMO for Finance at Stripe

Wauconda, Illinois, United States

Overview

Grady has no verified overview

Personality Overview

Challenger

Persuasive & Assertive

Friendly Yet Blunt

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Grady has no verified topics they care about

Media Appearances

Grady has no verified media appearances

Work History

7-2024
Head of Operational Excellence, COE and PMO for Finance at Stripe
9-2023 - 7-2024
Senior Director, Issues Management Process, Reporting & Systems at Discover Financial Services
7-2022 - 9-2023
Senior Director, Reporting & Automation, Student Loans at Discover Financial Services
6-2020 - 7-2022
Director Operational Excellence Strategy & Planning at Discover Financial Services
3-2020 - 6-2020
Director Lean Transformation at Discover Financial Services

Education

2010 - 2011
Master of Science from Northern Illinois University
2009 - 2010
Bachelor of Science from Northern Illinois University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Wauconda, Illinois, United States Job Level : Mid-senior Designation : Head of Operational Excellence, COE and PMO for Finance at Stripe
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Insights For Selling To Grady

During A Call Or A Meeting

DO's

  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary

DONT's

  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments, understand the root of their concerns first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Grady is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Grady

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Grady move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Grady take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Grady

Personality Compatibility


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